Marc is the Senior Designer, Experience and Creative at the Center for Teaching and Learning. He provides creative planning, direction, and implementation for educational technology projects and initiatives.
When it comes to incorporating VUI-based educational technologies and other voice-centric learning strategies within the classroom, I was disappointed to find very little research about this topic.
Education technology designers might look to the strategies and tactics of the customer experience design process for inspiration that could lead to more empowering hyflex student experiences.
Although there seems to be a handful of different methodologies, I feel that the essence of “design thinking” boils down to three tasks that anyone can—and must—do first in order to both effectively and empathetically solve design problems. What are they?
